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The Main Layout

The center of the screen is where your records live: people, companies, opportunities, tasks, notes, dashboards, workflows and any other object you created. This is where the day-to-day work happens. You can view, edit, delete records from there as well as creating new views.

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The Navigation Bar

On the left side, from the top to the bottom, you’ll be able to:
  • Switch between your several workspaces using the dropdown menu or create a new workspace
  • Use the search bar (press / to focus on it instantly)
  • Open the Settings section
  • Have direct access to your Favourites views. Favourites are unique for each user.
  • Switch between different objects
  • Create automations using workflows
  • Reach out to Support and open our User Guide.

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The Command Menu

The command menu gives you quick access to actions in Twenty. You can access it in two ways:
  • Keyboard shortcut: Press Cmd + K (Mac) or Ctrl + K (Windows)
  • Mouse: Click the three dots in the top right corner From there, you can:
  • Create new records
  • Import and export data via csv
  • Create new views
  • Access deleted records (Twenty supports soft and hard deletes)
  • See the keyboard shortcuts to quickly access objects in your workspace
The search bar is accesible via the Command Menu, at the top of your navigation bar, or by pressing / to focus on it instantly. Search works across all object.

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The Side Panel

When you click on a record, the side panel appears on the right. This gives you a quick overview of the record’s key information, without bringing you to another page. From there, you can decide to close this overview or to get additional information about this record, clicking on the Open button.

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Views

Every object (like Opportunities or People) supports multiple views. You’re not limited in the number of views per object. Use the dropdown menu at the top left of the main layout to switch between the different views. For example:
  • Use a Kanban view to track opportunities by stage
  • Use Group By view to create sections and improve efficiency
  • Use filters to focus on specific records (e.g. leads created last week)
  • Save filtered views to reuse them later
  • Favourite views for fast access
If you’re new to Views, read our Views & Pipelines guide to learn how to create and customize them.

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Settings

Open your Settings from the top left to:
  • Connect your mailbox and calendar accounts for seamless email and calendar sync
  • Customize your data model: create custom objects, fields, and relationships
  • Access the API playground and configure webhooks
  • Manage user permissions and workspace access controls
  • Invite team members and manage user roles
  • Edit your profile and workspace preferences
  • Configure billing and monitor workflow credits usage
  • Discover the latest releases and upcoming features (under Releases → Lab tab)
If you do not see all those sections under Settings, reach out to your workspace administrator - some of them have restricted access.