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Workflow credits power your automations in Twenty. Understanding how they work helps you optimize costs and manage your automation budget effectively.

Credit Allocation by Plan

Workflow credits are allocated per workspace based on your subscription plan:
  • Trial: 5 million credits
  • Pro Plan: 10 million credits per month
  • Organization Plan: 20 million credits per month

How Credit Consumption Works

Credits are consumed when workflows execute, not when you create them. Each workflow action consumes credits based on its complexity:

Credit Consumption by Action Type

  • Basic internal operations: Very low credit consumption
    • Search Records
    • Create Record
    • Update Record
    • Delete Record
    • Form actions
  • Complex operations: Higher credit consumption
    • Code actions (JavaScript execution)
    • HTTP Requests to external services
  • AI features: Significant credit consumption (coming soon)
    • AI prompts and processing will consume credits based on usage

Real-Time Deduction

Credits are deducted in real-time as workflows execute. This means:
  • Draft workflows don’t consume credits
  • Only active, running workflows use your credit allocation
  • Failed workflows still consume credits for completed steps

Managing Credits

Check Credit Usage

  1. Go to Settings → Billing
  2. View your current credit consumption and remaining balance
  3. Monitor usage patterns to optimize your workflows

Purchasing Additional Credits

If you need more credits beyond your plan allocation:
  1. Go to Settings → Billing
  2. Click on the option to purchase additional credits. Packages of different sizes are available.
  3. Credits are added to your current balance

Best Practices

Efficient Workflow Design

  • Start Simple: Begin with basic actions and add complexity gradually
  • Test in Draft: Thoroughly test workflows before activation to avoid wasting credits on errors
  • Minimize HTTP Requests: Use efficient search criteria and combine operations where possible
  • Batch Processing: Use bulk operations and Iterator actions efficiently
  • Error Handling: Implement proper error handling to prevent unnecessary retries
  • Manual Trigger Optimization: For manual triggers, choose Bulk availability to process multiple records in a single workflow run (see Workflow Features for details)

Action Optimization

  • Use basic internal operations when possible (lower credit consumption)
  • Optimize Code actions for efficiency
  • Consider manual triggers for non-urgent processes
  • Batch operations to reduce individual action calls

Credit Management

  • Regular Monitoring: Check your credit usage weekly in Settings → Billing
  • Usage Tracking: Keep track of consumption patterns to avoid unexpected overages
  • Plan Accordingly: Consider upgrading your plan if you consistently need more credits
  • Workflow Review: Regularly review high-consumption workflows and deactivate unused ones
  • Strategic Planning: Plan workflow deployment based on credit availability
For detailed billing information and credit management, visit Settings → Billing in your Twenty workspace.