AI

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What’s Coming

Twenty is building AI capabilities to help your team work smarter. We’re focusing on two major areas:

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1. AI Chatbot

A conversational assistant that understands your context and has access to all your Twenty data. Key capabilities:

• Full data access: Query any record, relationship, or metric in your workspace
• Page context awareness: Reference “this company” or “this opportunity” based on where you are in Twenty
• Natural language: Ask questions and get answers without navigating menus

Example prompts:

• “What opportunities are closing this month?”
• “Which deals have been in Negotiation for more than 30 days?”
• “Summarize my interactions with this person”

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2. AI Agents in Workflows

Extend your workflows with AI-powered actions and autonomous agents. Key capabilities:

• AI actions: Use AI to enrich data, classify records, generate summaries, and more
• Autonomous agents: Let agents execute multi-step tasks within a workflow
• Custom prompts: Define exactly how AI should process your data

Use cases:

• Automatically categorize inbound leads
• Enrich company data from public sources
• Generate follow-up email drafts based on meeting notes
• Score opportunities based on engagement patterns

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Permissions and Access Control

AI agents will be managed through the existing permissions system:

1. Go to Settings → Roles
2. Configure which data each AI agent can access
3. Set read/write permissions per object

This ensures AI agents respect your data governance policies and only access what they need.

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Stay Updated

We’ll update this section as AI features become available. In the meantime:

• Follow our GitHub for development updates
• Join our Discord to share feedback and feature requests