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Workspace Settings

  1. Go to Settings → General
  2. Find the Workspace Name field
  3. Enter your new name
  4. Changes save automatically
Yes, you can create and be a member of multiple workspaces. Each workspace has its own data, settings, and subscription.
  1. Go to Settings → General
  2. Scroll to Danger Zone
  3. Click Delete workspace
  4. Confirm the deletion
Note: This permanently deletes all data and cannot be undone.
Delete the workspaces you no longer need under Settings → General → Delete workspace.
Do not delete your account (accessible under Settings → Profile): your account is shared among all your workspaces. Deleting your account removes access to ALL workspaces.
If you want to temporarily disable your workspace (not permanently delete it), go to Settings → Billing and click Cancel Plan. Your data will be preserved for a grace period.

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Profile Settings

  1. Go to Settings → Profile
  2. Find the Password section
  3. Enter your current password
  4. Enter your new password
  5. Save changes
  1. Go to Settings → Profile
  2. Find the 2FA section
  3. Click Enable 2FA
  4. Scan the QR code with your authenticator app
  5. Enter the verification code
To change your email address, please reach out to [email protected].
  1. Go to Settings → Profile
  2. Scroll to Danger Zone
  3. Click Delete Account
  4. Confirm by typing your email
Note: This removes your access to all workspaces and deletes all emails synced from your connected accounts.

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Experience Settings

  1. Go to Settings → Experience
  2. Find the Theme section
  3. Select Light, Dark, or System
  1. Go to Settings → Experience
  2. Find Date Format
  3. Select your preferred format
  4. Changes apply immediately
  1. Go to Settings → Experience
  2. Find Time Zone
  3. Select your local time zone
  4. All timestamps will adjust
  1. Go to Settings → Experience
  2. Find Language
  3. Select from available languages
  4. The interface updates to your selection

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Account Settings

  1. Go to Settings → Accounts
  2. Click Add account
  3. Choose Google or Microsoft
  4. Authorize access
  5. Configure sync settings
Yes, you can connect multiple email accounts. Go to Settings → Accounts and add additional accounts as needed.
  1. Go to Settings → Accounts
  2. Find the account to remove
  3. Click Disconnect
  4. Confirm the action

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Domains

Yes! Go to Settings → Domains and click Customize Domain. You have two options:
  • Subdomain: Use a Twenty subdomain like yourcompany.twenty.com
  • Custom domain: Use your own domain like crm.yourcompany.com (requires DNS configuration)
A subdomain is quick to set up, while a custom domain provides a fully branded experience for your team.
You can configure approved access domains so team members with company email addresses can automatically join your workspace. Go to Settings → Domains and add your company domain (e.g., yourcompany.com).

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Lab Features

Lab features are experimental capabilities being tested before general release. They may change or be removed without notice.
Lab features are functional but may have bugs or unexpected behavior. Use them cautiously in production environments.
  1. Go to Settings → Releases → Lab
  2. Find the feature you want
  3. Toggle it on
  4. The feature becomes available immediately