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Workflow credits power your automations in Twenty. Understanding how they work helps you optimize costs and manage your automation budget effectively.

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Credit Allocation

Workflow credits are allocated based on your billing cycle, not your plan tier:
Billing CycleCredits
Monthly subscription5 million credits per month
Yearly subscription50 million credits per year
5 million monthly credits are generous for standard automations. Most teams won’t exceed this limit with typical workflow usage. Additional credits are primarily needed for advanced Code actions and AI-powered workflows.

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How Credit Consumption Works

Credits are consumed when workflows execute, not when you create them. Each workflow action consumes credits based on its complexity:

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Credit Consumption by Action Type

  • Basic internal operations: Very low credit consumption
    • Search Records
    • Create Record
    • Update Record
    • Delete Record
    • Form actions
  • Complex operations: Higher credit consumption
    • Code actions (JavaScript execution)
    • HTTP Requests to external services
  • AI features: Higher credit consumption
    • AI Agent actions consume credits based on the AI model used
    • More complex prompts and longer outputs use more credits
  • Delay actions: Minimal credit consumption
    • The Delay node consumes 1 credit when it executes
    • No credits are consumed during the wait period
    • A 5-minute delay costs the same as a 5-day delay

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Real-Time Deduction

Credits are deducted in real-time as workflows execute. This means:
  • Draft workflows don’t consume credits
  • Only active, running workflows use your credit allocation
  • Failed workflows still consume credits for completed steps

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Managing Credits

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Check Credit Usage

  1. Go to Settings → Billing
  2. View your current credit consumption and remaining balance
  3. Monitor usage patterns to optimize your workflows

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Purchasing Additional Credits

If you need more credits beyond your plan allocation:
  1. Go to Settings → Billing
  2. Click on the option to purchase additional credits. Packages of different sizes are available.
  3. Credits are added to your current balance

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Best Practices

  • Batch Processing: Use bulk operations and Iterator actions efficiently
  • Manual Trigger Optimization: For manual triggers, choose Bulk availability to process multiple records in a single workflow run
  • Optimize Code actions for efficiency
  • Batch operations to reduce individual action calls