Overview
Twenty supports unlimited email accounts per user. This is useful if you manage multiple inboxes, such as:- Personal work email + shared team inbox
- Multiple client-facing email addresses
- Different email accounts for different roles
How to Add Multiple Mailboxes
- Go to Settings → Accounts
- Click Add account
- Connect your additional Google or Microsoft account
- Configure sync settings for this mailbox
- Repeat for each mailbox you want to connect
Managing Multiple Accounts
Each connected mailbox has its own settings:- Email visibility: Choose what teammates can see
- Contact auto-creation: Enable/disable per mailbox
- Folder selection: Choose which folders to sync (Lab feature)
How Emails Appear
Emails from all your connected mailboxes are synced to Twenty and appear on:- People records: Based on the contact’s email address
- Company records: Based on the email domain
- Opportunities: Based on the linked company
Each email shows which mailbox it was sent from/received to, so you can track which account was used for each communication.